Privacy Policy - Adore Nails
Last Updated: November 7, 2024
1. Introduction
At Adore Nails, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, including our website and online booking platform.
2. Information We Collect
2.1 Personal Information
We may collect:
- Name and contact information (email, phone number, address)
- Appointment history and service preferences
- Health information relevant to our services
- Payment information
- Photos of your services (with your consent)
- Communication preferences
2.2 Automatically Collected Information
When using our website or booking platform, we may collect:
- IP address
- Browser type
- Device information
- Cookies and usage data
- Location data (with your consent)
3. How We Use Your Information
We use collected information for:
3.1 Service Delivery
- Processing appointments and payments
- Sending appointment confirmations and reminders
- Maintaining service history
- Personalizing your experience
3.2 Communication
- Responding to your inquiries
- Sending promotional materials (with your consent)
- Providing service updates
- Requesting feedback
3.3 Business Operations
- Improving our services
- Analyzing usage patterns
- Training staff
- Maintaining security
4. Information Sharing
We may share your information with:
4.1 Service Providers
- Booking system providers
- Payment processors
- Email service providers
- Cloud storage services
4.2 Legal Requirements
- Law enforcement agencies
- Regulatory bodies
- Courts of law
- Other parties as required by law
5. Your Privacy Rights
You have the right to:
- Access your personal information
- Update or correct your information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent for data collection
- Request a copy of your data
6. Data Security
We protect your information through:
- Encryption of sensitive data
- Regular security assessments
- Limited staff access
- Secure storage systems
- Regular data backups
7. Cookie Policy
7.1 Types of Cookies We Use
- Essential cookies for website functionality
- Analytics cookies to improve services
- Preference cookies to remember your settings
- Marketing cookies for targeted advertising
7.2 Cookie Management
You can:
- Accept or decline cookies
- Delete cookies through browser settings
- Set browser preferences for cookie notifications
8. Children's Privacy
- We do not knowingly collect information from children under 13
- Parent/guardian consent is required for clients under 18
- Special protections are in place for minor's data
9. Third-Party Links
- Our website may contain links to other websites
- We are not responsible for third-party privacy practices
- We recommend reviewing privacy policies of linked sites
10. International Data Transfer
- Your data may be processed in different countries
- We ensure appropriate safeguards for international transfers
- Data protection standards are maintained across locations
11. Data Retention
We retain your information:
- As long as necessary for service provision
- As required by law
- Until you request deletion
- According to our internal retention policies
12. Changes to Privacy Policy
- We may update this policy periodically
- Notice will be posted on our website
- Continued use indicates acceptance of changes
- Significant changes may be communicated directly
13. Marketing Preferences
You can control:
- Email marketing subscriptions
- SMS notifications
- Promotional communications
- Service updates
14. Contact Us
For privacy-related inquiries:
Privacy Officer Adore Nails
- Phone: 250-899-8989
- Email: contact@adorenails.ca